Privacy Policy

This Privacy Policy explains how shaderblend.com (“we”, “us”) collects, uses, stores, and shares personal data, including data you provide when contacting us through lead/contact forms. The policy is written for users in Ukraine.

1. What personal data we collect

Contact and lead form data: name, email, phone, and the message you submit.
Business communications: details you include in emails or calls.
Technical data (if applicable): information about your device/browser, IP address, pages you view, and similar usage data.

2. How we use personal data

To process your inquiry and contact you back about fitness coaching services.
To manage and improve our services and customer support.
To keep records related to requests, negotiations, and contractual communications (if any).
To perform analytics and security measures, where used.

Personal data processing is carried out on a lawful basis under Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

3. How long we keep data

We keep personal data for as long as necessary for the purposes described in this policy, and then delete or anonymize it unless retention is required by applicable law or for lawful business purposes (e.g., evidence of communications and dispute handling).

We may share personal data with service providers that help us operate the website and handle communications, but only when necessary for the stated purposes and subject to appropriate safeguards. We may also disclose information when required by law.

5. Your rights (Ukraine)

Request access to your personal data and information about processing.
Request correction, updating, or deletion of inaccurate or unlawfully processed data (where applicable).
Request restriction of processing in certain cases provided by law.
Where relevant, submit complaints and pursue dispute resolution.

If you use online/distance services and you qualify as a consumer, certain contracts may include a 14-day right of refusal under Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX (стаття 21).

Consumer complaint and out-of-court dispute resolution are handled according to Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX (стаття 39) and Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX (стаття 40).

6. How to submit a complaint

You can submit a complaint to our contact email: contact@shaderblend.com. For faster handling, include your name, contact details, the subject of the complaint, and relevant information about the service or communication.

7. Provider identity and licensing information (electronic commerce)

Because fitness coaching offerings may be presented/sold via electronic commerce, we provide stable access to mandatory provider identity information and related details directly on our site. This obligation is based on Закон України "Про електронну комерцію" від 03.09.2015 № 675-VIII (стаття 7).