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If you submitted this through an online form for fitness coaching, please review the information below.
Provider identity and electronic commerce information
Information about the provider is available on this site for stable access. In particular, the following legal requirement applies: Закон України "Про електронну комерцію" від 03.09.2015 № 675-VIII (стаття 7).
Right to refuse for distance contracts (14 days)
For distance/online services and related contracts, many consumers have a right to refuse within 14 days. Legal basis: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX (стаття 21).
Complaints and dispute resolution
You can submit a consumer complaint and request dispute handling, including out-of-court mechanisms where applicable. Legal basis: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX (стаття 39) and Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX (стаття 40).
To submit a complaint, contact us using the details in the footer. Include your request number (if available) and the reason for the complaint.
Personal data
If your information was collected through this form (for example, onboarding, communication, or analytics), processing is carried out on a lawful basis. Legal basis: Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.